Since 1992, I have built solid trusting relationships with pool owners providing pool maintenance and pool repair throughout the Sacramento region. My principles and actions continue as the foundation of my reputation.
I am grateful for a long list of satisfied customers. Customers are the best judges of a company’s integrity. 
Most websites tell you how great they are and I can tell you how great I am, but customer feedback truly speaks for a business’s ethics, ability and practices.
I present customer reviews and testimonials for your analysis.
My journey in the swimming pool business began in 1992. I was broke and needed to pay the rent. I found a part-time job cleaning pools for a local pool builder and (we) quickly discovered that I was a natural understanding each customers unique needs and effectively providing them solutions.
One thing lead to another and I started Mike the Poolman in 1995.
23 years later my simple philosophy remains the same: DO WHAT’S BEST FOR THE CUSTOMER AND BUSINESS THRIVES.
We invite you to contact us and find out for yourself.
Read on for more details about Mike the Poolman.
-
Mission Statement
-
Mike's Story
-
Licensing
-
Insurance
-
Industry Leadership
-
Customer Testimonials
-
Industry Education Courses Completed
Mission Statement
Our mission is to provide unparalleled Weekly Pool Service and Repair to Swimming Pool Owner’s in Folsom and its surrounding areas.
Our core principals are:
We provide solution based options to allow customers to make educated decisions,
We make honest, truthful recommendations based on customer needs,
We will try to refer you to another professional if we cannot help.
Our approach builds trusting and committed customers that produce repeat business and an ever increasing source of referrals. Our practices lead to long lasting relationships and a sustainable business for the future of our customers and our business.
As mentioned above, I entered the pool industry in 1992. I needed to pay rent and found a part-time job cleaning pools for a wonderful couple managing Premier Pools Service Department out of their home. We quickly discovered that I was mechanically instinctive amongst the inter-workings of swimming pools and within six months I was invited by the owners at Premier to become a salesman in the expanding pool construction department. That didn’t work out too well and I was transferred to the remodel department. That didn’t work out either and all the while I was kicking and screaming and soon found myself back in the (now in-house) service department. I didn’t realize it for years to come but thanks to the owner’s insistence that I attend new construction and remodel sites, I had gained invaluable knowledge as to how pools are built, remodeled, the sales process, customer relations, and, my own maturity. Before long I was asked to manage the service department and in 1995 Premier Pools and Spas generously sold part of their service route to me.
On October 1, 1995 my business launched and with my need to constantly learn I devoured every swimming pool educational course I could find near and far. Within a few years I unexpectedly found other pool techs calling me for advice and demand for my services has consistently grown.
And, the second most asked question: How did I come up with the name Mike the Poolman ? Quite innocently- when I worked for Premier a few of our customers' children (now grown!) used to refer to me as "Mike the Pool man". It was fun and I went with it never realizing it would become as marketable or successful as it has.
Years later my simple philosophy remains the same: DO WHAT'S BEST FOR THE CUSTOMER AND BUSINESS WILL THRIVE.
Licensing
- California Contractor's C53, License # 731809
C53 is the highest classification possible in the pool industry. I can build, remodel & repair all pools and spas in California
- California Contractor's C46, License # 731809
Allows installation and repair of solar hot water and photovoltaic solar systems
- California Contractor's C61/ D35, License # 731809
My first license- it allowed me to perform basic pool & spa maintenance and repair. I had to pay a fee to CSLB keep it when I incorporated in May 2006, so I gave it up. It served no purpose to keep it active since the C53 allows me to do it all,
- City of Folsom Business License # 04 06690
This license allows me to work in Sacramento County
- Professional Association of Diving Instructors (PADI), Advanced Open Water Diver
This SCUBA diving certification allows me to SCUBA dive anywhere in the world.
I completed my courses in Australia, February 1998
Insurance
- General Liability: $3,000,000 aggregate
- Bond: $12,500
Industry Leadership
- N.S.P.I. (now APSP) Sacramento Chapter, Secretary/Treasurer, Aug 1997 to Dec 1999
- N.S.P.I. Sacramento Chapter, Vice President, December 1999 to December 2000
- N.S.P.I. Region XI, Secretary/Treasurer, November 98 to November 2000
- Capital Valley IPSSA, Resource Development Director, December 1997 to 2007
- Capital Valley IPSSA, President, December 1999 to December 2003
- PPOA, European Representative, 2002
- Capital Valley IPSSA, Safety Chairman, December 2003 to 2008, www.cvipssa.com
- California Spa & Pool Industry Education Council, Governor, 2005 to 2013, www.thecpsa.org
- International Association of Plumbing and Mechanical Officials Swimming Pool Code Committee, 2009 to 2012
- Pentair Advisory Council, 2011
- California Pool and Spa Association, Secretary, 2013 to 2016, www.thecpsa.org
Customer Testimonials
(click here)
Industry Education Courses Completed
(1992- present)
- Sta-Rite Water Hydraulics (by the immortal Fred Hare), 3 hrs, Sacramento, CA ~ 1993
- Ray Pak, Heater Installation & Repair, 8 hrs, Sacramento, CA ~ 1994
- Ray Pak, Heater Installation & Repair, 8 hrs, Sacramento, CA ~ 1995
- Jandy Industries, Electronic Control System Repair, 3 hrs, Novato, CA ~ November 1994
- Teledyne LAARS, Heater Service Training, 16 hrs, Rancho Cordova, CA ~ December 1994
- Polaris, Operation & Repair of Pool Cleaners, 3 hrs, Orangevale, CA ~ January 1995
- Kreepy Klear, Installation of Chlorine Generators, 3 hrs, Rancho Cordova, CA ~ March 1995
- N.S.P.I. Pool Tech I, 48 hrs, Sacramento City College, CA ~ February - April 1995
- Kreepy Klear, Chlorine Generator Warranty School, 4 hrs, Rocklin, CA ~ November 1995
- Sta-Rite Water Hydraulics National Training, 24 hrs, Waterford, WI ~ January 1996
- Western Pool & Spa Show, 16 hrs, Long Beach, CA ~ March 1996
- Michael Orr Solar (CPO), Solar, Walking on Roof Training, 2 hrs, Stockton, CA ~ April 1996
- Michael Orr Solar (CPO), On site SOLAR Training, 18 hrs, Folsom, CA ~ April 1996
- San Diego IPSSA Table Top, Basic Electricity, 3 hrs, San Diego, CA ~ January 1997
- N.S.P.I. Pool Tech II, 40 hrs, Sacramento City College, CA ~ March 1997
- Western Pool & Spa Show, 15 hrs, Long Beach, CA ~ March 1997
- Michael Orr Solar (CPO), On site SOLAR Training, 12 hrs, El Dorado Hills, CA ~ April 1997
- Understanding Electrical Circuits for Portable Spa Systems, 1.5 hrs, Sacramento, CA ~ April 97
- Pool Industry Expo, Basic Electricity, 4 hrs, Monterey, CA ~ October 1997
- Pac Fab Pool & Spa Electrical Testing Course, 8 hrs, Walnut Creek, CA ~ December 1997
- Mother Lode Dive Center, Basic SCUBA Certificate, Sacramento, CA ~ January 1998
- Western Pool & Spa Show, 17 hrs, Long Beach, CA ~ March 1998
- Western Pool & Spa Show, 16 hrs, Long Beach, CA ~ February 1999
- Sta-Rite Advanced Water Hydraulics National Training, 19 hrs, Mandalay Bay Hotel,
Las Vegas, NV ~ March 1999
- The Pool Dentist Underwater Pool Repairs, 8 hrs, San Diego, CA ~ September 1999
- The Pool Dentist Underwater Rebar Removal, 16 hrs, San Diego, CA ~ October 1999
- The Pool Dentist Underwater Plaster Patching, 8 hrs, San Diego, CA ~ November 1999
- Western Pool & Spa Show, 16 hrs, Long Beach, CA ~ February 2000
- The Pool Dentist Underwater Rebar Removal, 16 hrs, San Diego, CA ~ September 2000
- Western Pool & Spa Show, 11 hrs, Long Beach, CA ~ February 2001
- Polaris Electronic Controls & Cleaner Repairs, 3 hrs, Folsom, CA ~ February 2003
- Ray Pak Heater Troubleshooting & Repair, 8 hrs, Sacramento, CA ~ December 2003
- Western Pool & Spa Show, 10 hrs, Long Beach, CA ~ March 2004
- Why Pools Crack seminar, 3 hrs, Long Beach, CA ~ March 2004
- Gas Pipe Socket Fusion Qualified, 2 hrs, Long Beach, CA ~ March 2004
- Ray Pak Heater Troubleshooting & Repair, 8 hrs, Sacramento, CA ~ November 2004
- Sta-Rite University, Heater Installation & Service, 8 hrs, Sacramento, CA ~ January 2005
- Pentair Electronic Controls, 6 hrs, Sacramento, CA ~ February 2005
- Western Pool & Spa Show, 2 hrs, Long Beach, CA ~ March 2005
- The Nuts & Bolts of Remodeling a Pool, 2 hrs, Long Beach, CA ~ March 2005
- Why Pools Crack seminar, 3 hrs, Long Beach, CA ~ March 2005
- Goldline Controls, Aqua Logic & Salt Generators, 7 hrs, Sacramento, CA ~ December 2005
- World of Concrete, Concrete Repair, Part I: Essentials, 3 hrs, Las Vegas, NV ~ January 2006
- World of Concrete, Concrete Repair, Part II: Crack Repair & Protection Methods, 3 hrs,
Las Vegas, NV ~ January 2006
- Sta-Rite University, Heater Repair, 4 hrs, Sacramento, CA ~ February 2006
- Solar Depot Thermal Workshop, 8 hrs, West Sacramento, CA ~ February 2006
- Pentair Electronic Controls, 3 hrs, Sacramento, CA ~ January 2007
- Jandy Electronic Controls, 8 hrs, Rancho Cordova, CA ~ January 2007
- Certified Pool Operators course (CPO) by NSPF, 16 hrs, Sacramento, CA ~ April 2007
- Soils Engineering for Pools and Retaining Walls, 4 hrs, Monterey, CA ~ September 2007
- The Anatomy of a Perfectly Engineered Pool, 4 hrs, Monterey, CA ~ September 2007
- Repairing Severely Damaged & Distressed Pools, 4 hrs, Monterey, CA ~ September 2007
- All About Gunite & Shotcrete, 4 hrs, Long Beach, CA ~ March 2008
- Rebar Installation & Structural Engineering in Swimming Pool Construction, 4 hrs,
Long Beach, CA ~ March 2008
- Pentair IntelliFlo VS+Safety Vacuum Release System (SVRS) Pump Training, 4 hrs,
Sacramento, CA ~ December 2008
- Pentair 2009 Equipment Training Workshop, Automation and Heaters, 7 hrs,
Sacramento, CA ~ January 2009
- Advanced Electrical, 2 hrs, Long Beach, CA ~ March 2009
- Anti-entrapment and Our Changing Industry, 2 hrs, Long Beach, CA ~ March 2009
- Practical uses for Variable Speed Pumps, 2 hrs, San Diego, CA ~ January 2010
- Virginia Graeme Baker Pool & Spa Safety Act, Safety around the Pool, 2 hrs,
San Diego, CA ~ January 2010
- Pentair Pool 2010 Equipment Training Series, 9 hours, Sacramento, CA ~ February 2010
- Swimming Pool Repair and Remodeling, 2 hrs, Long Beach, CA ~ February 2010
- Advanced Electrical for Swimming Pools, 2 hrs, Long Beach, CA ~ February 2010
- Pentair Controls and Communication, 1.5 hrs, San Diego, CA ~ January 2011
- Electrical for the Service Tech, 1 hr, San Diego, CA ~ January 2011
- Zodiac/ Jandy: Installation, Operation & Troubleshooting of Electronic Controls, 6 hrs,
Sacramento, CA ~ February 2012
- Advanced Electrical for Swimming Pools, 2 hrs, Long Beach, CA ~ March 2012
- PG&E Certified Aquatic Equipment Installer (CAEI), 8 hrs, Sacramento, CA ~ October 2012
- Pentair University, Easy Touch Programming, 3.5 hrs, Reno, NV ~ October 2016
- Pentair University, Heater Troubleshooting, 3.5 hrs, Reno, NV ~ October 2016
- Pentair University, Intellitouch Programming, 1.5 hrs, Reno, NV ~ October 2016
- Pentair University, Automation Overview, 1.5 hrs, Reno, NV ~ October 2016
- Pentair University, Screen Logic Networking, 1.5 hrs, Reno, NV ~ October 2016
- Pentair University, Pentair ETools, 1.5 hrs, Reno, NV ~ October 2017
- Pentair University, Intellifo Pump Changes through Time, 1.5 hrs, Reno, NV ~ October 2017
- Mission Statement
- Mike's Story
- Licensing
- Insurance
- Industry Leadership
- Customer Testimonials
- Industry Education Courses Completed
Mission Statement
Our mission is to provide unparalleled Weekly Pool Service and Repair to Swimming Pool Owner’s in Folsom and its surrounding areas.
Our core principals are:
We provide solution based options to allow customers to make educated decisions,
We make honest, truthful recommendations based on customer needs,
We will try to refer you to another professional if we cannot help.
Our approach builds trusting and committed customers that produce repeat business and an ever increasing source of referrals. Our practices lead to long lasting relationships and a sustainable business for the future of our customers and our business.
As mentioned above, I entered the pool industry in 1992. I needed to pay rent and found a part-time job cleaning pools for a wonderful couple managing Premier Pools Service Department out of their home. We quickly discovered that I was mechanically instinctive amongst the inter-workings of swimming pools and within six months I was invited by the owners at Premier to become a salesman in the expanding pool construction department. That didn’t work out too well and I was transferred to the remodel department. That didn’t work out either and all the while I was kicking and screaming and soon found myself back in the (now in-house) service department. I didn’t realize it for years to come but thanks to the owner’s insistence that I attend new construction and remodel sites, I had gained invaluable knowledge as to how pools are built, remodeled, the sales process, customer relations, and, my own maturity. Before long I was asked to manage the service department and in 1995 Premier Pools and Spas generously sold part of their service route to me.
On October 1, 1995 my business launched and with my need to constantly learn I devoured every swimming pool educational course I could find near and far. Within a few years I unexpectedly found other pool techs calling me for advice and demand for my services has consistently grown.
And, the second most asked question: How did I come up with the name Mike the Poolman ? Quite innocently- when I worked for Premier a few of our customers' children (now grown!) used to refer to me as "Mike the Pool man". It was fun and I went with it never realizing it would become as marketable or successful as it has.
Years later my simple philosophy remains the same: DO WHAT'S BEST FOR THE CUSTOMER AND BUSINESS WILL THRIVE.
Licensing
- California Contractor's C53, License # 731809
C53 is the highest classification possible in the pool industry. I can build, remodel & repair all pools and spas in California - California Contractor's C46, License # 731809
Allows installation and repair of solar hot water and photovoltaic solar systems - California Contractor's C61/ D35, License # 731809
My first license- it allowed me to perform basic pool & spa maintenance and repair. I had to pay a fee to CSLB keep it when I incorporated in May 2006, so I gave it up. It served no purpose to keep it active since the C53 allows me to do it all, - City of Folsom Business License # 04 06690
This license allows me to work in Sacramento County - Professional Association of Diving Instructors (PADI), Advanced Open Water Diver
This SCUBA diving certification allows me to SCUBA dive anywhere in the world.
I completed my courses in Australia, February 1998
Insurance
- General Liability: $3,000,000 aggregate
- Bond: $12,500
Industry Leadership
- N.S.P.I. (now APSP) Sacramento Chapter, Secretary/Treasurer, Aug 1997 to Dec 1999
- N.S.P.I. Sacramento Chapter, Vice President, December 1999 to December 2000
- N.S.P.I. Region XI, Secretary/Treasurer, November 98 to November 2000
- Capital Valley IPSSA, Resource Development Director, December 1997 to 2007
- Capital Valley IPSSA, President, December 1999 to December 2003
- PPOA, European Representative, 2002
- Capital Valley IPSSA, Safety Chairman, December 2003 to 2008, www.cvipssa.com
- California Spa & Pool Industry Education Council, Governor, 2005 to 2013, www.thecpsa.org
- International Association of Plumbing and Mechanical Officials Swimming Pool Code Committee, 2009 to 2012
- Pentair Advisory Council, 2011
- California Pool and Spa Association, Secretary, 2013 to 2016, www.thecpsa.org
Customer Testimonials
(click here)
Industry Education Courses Completed
(1992- present)
- Sta-Rite Water Hydraulics (by the immortal Fred Hare), 3 hrs, Sacramento, CA ~ 1993
- Ray Pak, Heater Installation & Repair, 8 hrs, Sacramento, CA ~ 1994
- Ray Pak, Heater Installation & Repair, 8 hrs, Sacramento, CA ~ 1995
- Jandy Industries, Electronic Control System Repair, 3 hrs, Novato, CA ~ November 1994
- Teledyne LAARS, Heater Service Training, 16 hrs, Rancho Cordova, CA ~ December 1994
- Polaris, Operation & Repair of Pool Cleaners, 3 hrs, Orangevale, CA ~ January 1995
- Kreepy Klear, Installation of Chlorine Generators, 3 hrs, Rancho Cordova, CA ~ March 1995
- N.S.P.I. Pool Tech I, 48 hrs, Sacramento City College, CA ~ February - April 1995
- Kreepy Klear, Chlorine Generator Warranty School, 4 hrs, Rocklin, CA ~ November 1995
- Sta-Rite Water Hydraulics National Training, 24 hrs, Waterford, WI ~ January 1996
- Western Pool & Spa Show, 16 hrs, Long Beach, CA ~ March 1996
- Michael Orr Solar (CPO), Solar, Walking on Roof Training, 2 hrs, Stockton, CA ~ April 1996
- Michael Orr Solar (CPO), On site SOLAR Training, 18 hrs, Folsom, CA ~ April 1996
- San Diego IPSSA Table Top, Basic Electricity, 3 hrs, San Diego, CA ~ January 1997
- N.S.P.I. Pool Tech II, 40 hrs, Sacramento City College, CA ~ March 1997
- Western Pool & Spa Show, 15 hrs, Long Beach, CA ~ March 1997
- Michael Orr Solar (CPO), On site SOLAR Training, 12 hrs, El Dorado Hills, CA ~ April 1997
- Understanding Electrical Circuits for Portable Spa Systems, 1.5 hrs, Sacramento, CA ~ April 97
- Pool Industry Expo, Basic Electricity, 4 hrs, Monterey, CA ~ October 1997
- Pac Fab Pool & Spa Electrical Testing Course, 8 hrs, Walnut Creek, CA ~ December 1997
- Mother Lode Dive Center, Basic SCUBA Certificate, Sacramento, CA ~ January 1998
- Western Pool & Spa Show, 17 hrs, Long Beach, CA ~ March 1998
- Western Pool & Spa Show, 16 hrs, Long Beach, CA ~ February 1999
- Sta-Rite Advanced Water Hydraulics National Training, 19 hrs, Mandalay Bay Hotel,
Las Vegas, NV ~ March 1999 - The Pool Dentist Underwater Pool Repairs, 8 hrs, San Diego, CA ~ September 1999
- The Pool Dentist Underwater Rebar Removal, 16 hrs, San Diego, CA ~ October 1999
- The Pool Dentist Underwater Plaster Patching, 8 hrs, San Diego, CA ~ November 1999
- Western Pool & Spa Show, 16 hrs, Long Beach, CA ~ February 2000
- The Pool Dentist Underwater Rebar Removal, 16 hrs, San Diego, CA ~ September 2000
- Western Pool & Spa Show, 11 hrs, Long Beach, CA ~ February 2001
- Polaris Electronic Controls & Cleaner Repairs, 3 hrs, Folsom, CA ~ February 2003
- Ray Pak Heater Troubleshooting & Repair, 8 hrs, Sacramento, CA ~ December 2003
- Western Pool & Spa Show, 10 hrs, Long Beach, CA ~ March 2004
- Why Pools Crack seminar, 3 hrs, Long Beach, CA ~ March 2004
- Gas Pipe Socket Fusion Qualified, 2 hrs, Long Beach, CA ~ March 2004
- Ray Pak Heater Troubleshooting & Repair, 8 hrs, Sacramento, CA ~ November 2004
- Sta-Rite University, Heater Installation & Service, 8 hrs, Sacramento, CA ~ January 2005
- Pentair Electronic Controls, 6 hrs, Sacramento, CA ~ February 2005
- Western Pool & Spa Show, 2 hrs, Long Beach, CA ~ March 2005
- The Nuts & Bolts of Remodeling a Pool, 2 hrs, Long Beach, CA ~ March 2005
- Why Pools Crack seminar, 3 hrs, Long Beach, CA ~ March 2005
- Goldline Controls, Aqua Logic & Salt Generators, 7 hrs, Sacramento, CA ~ December 2005
- World of Concrete, Concrete Repair, Part I: Essentials, 3 hrs, Las Vegas, NV ~ January 2006
- World of Concrete, Concrete Repair, Part II: Crack Repair & Protection Methods, 3 hrs,
Las Vegas, NV ~ January 2006 - Sta-Rite University, Heater Repair, 4 hrs, Sacramento, CA ~ February 2006
- Solar Depot Thermal Workshop, 8 hrs, West Sacramento, CA ~ February 2006
- Pentair Electronic Controls, 3 hrs, Sacramento, CA ~ January 2007
- Jandy Electronic Controls, 8 hrs, Rancho Cordova, CA ~ January 2007
- Certified Pool Operators course (CPO) by NSPF, 16 hrs, Sacramento, CA ~ April 2007
- Soils Engineering for Pools and Retaining Walls, 4 hrs, Monterey, CA ~ September 2007
- The Anatomy of a Perfectly Engineered Pool, 4 hrs, Monterey, CA ~ September 2007
- Repairing Severely Damaged & Distressed Pools, 4 hrs, Monterey, CA ~ September 2007
- All About Gunite & Shotcrete, 4 hrs, Long Beach, CA ~ March 2008
- Rebar Installation & Structural Engineering in Swimming Pool Construction, 4 hrs,
Long Beach, CA ~ March 2008 - Pentair IntelliFlo VS+Safety Vacuum Release System (SVRS) Pump Training, 4 hrs,
Sacramento, CA ~ December 2008 - Pentair 2009 Equipment Training Workshop, Automation and Heaters, 7 hrs,
Sacramento, CA ~ January 2009 - Advanced Electrical, 2 hrs, Long Beach, CA ~ March 2009
- Anti-entrapment and Our Changing Industry, 2 hrs, Long Beach, CA ~ March 2009
- Practical uses for Variable Speed Pumps, 2 hrs, San Diego, CA ~ January 2010
- Virginia Graeme Baker Pool & Spa Safety Act, Safety around the Pool, 2 hrs,
San Diego, CA ~ January 2010 - Pentair Pool 2010 Equipment Training Series, 9 hours, Sacramento, CA ~ February 2010
- Swimming Pool Repair and Remodeling, 2 hrs, Long Beach, CA ~ February 2010
- Advanced Electrical for Swimming Pools, 2 hrs, Long Beach, CA ~ February 2010
- Pentair Controls and Communication, 1.5 hrs, San Diego, CA ~ January 2011
- Electrical for the Service Tech, 1 hr, San Diego, CA ~ January 2011
- Zodiac/ Jandy: Installation, Operation & Troubleshooting of Electronic Controls, 6 hrs,
Sacramento, CA ~ February 2012 - Advanced Electrical for Swimming Pools, 2 hrs, Long Beach, CA ~ March 2012
- PG&E Certified Aquatic Equipment Installer (CAEI), 8 hrs, Sacramento, CA ~ October 2012
- Pentair University, Easy Touch Programming, 3.5 hrs, Reno, NV ~ October 2016
- Pentair University, Heater Troubleshooting, 3.5 hrs, Reno, NV ~ October 2016
- Pentair University, Intellitouch Programming, 1.5 hrs, Reno, NV ~ October 2016
- Pentair University, Automation Overview, 1.5 hrs, Reno, NV ~ October 2016
- Pentair University, Screen Logic Networking, 1.5 hrs, Reno, NV ~ October 2016
- Pentair University, Pentair ETools, 1.5 hrs, Reno, NV ~ October 2017
- Pentair University, Intellifo Pump Changes through Time, 1.5 hrs, Reno, NV ~ October 2017
